Three ways to engage the practice. One rule for the fee.
Elena Drancova sells defined process-strategy work, not retained hours with an open brief. The fee is a fixed amount written in a proposal before paid work starts. The practice does not publish a standard price list, because the fee follows the number of flows, the number of interviews, and whether the commission is a diagnostic or a design. Anyone who quotes you a saving before seeing the work is not this practice.
01 No fee
Fit conversation
Duration
45 minutes
Fee
None
Form
Video, or in Chișinău if you are already here
What it is
A working conversation to decide whether a diagnostic or a design engagement is worth proposing. It is not a disguised workshop and it does not produce a process map, a maturity score, or a draft operating model.
What is included
Preparation from the note you send.
A direct view on fit: proceed, wait, or decline.
If a proposal is warranted, a statement of which service will be proposed and why.
What is not included
Interviews with your staff.
Document review beyond the note you attached.
Any deliverable you could hand to a team as a design.
Who it is for
A founder, operator, or leadership pair who can describe the flow that hurts and can later accept or refuse a proposal. If you want the practice to discover the problem with no starting point at all, say that. The fit conversation will usually recommend a diagnostic rather than pretend the problem is already known.
A bounded study of one named flow. You commission it when the leadership team needs a shared picture of the current state before anyone redraws it. The commercial object is the diagnostic pack, not a subscription.
What is included
Interviews with up to eight people.
Review of the procedures and a sample of live cases you provide.
Current-state sketch, friction register, and a shortlist for what to design next.
One readout meeting and notes of what was agreed or left open.
What is not included
A future-state redesign. That is a design engagement.
Software selection or configuration.
A guaranteed reduction in time, cost, or headcount.
Interviews beyond the eight, unless the proposal is amended and the fee changes before the extra interviews happen.
How the fee is set
The proposal states one figure for the agreed boundary. The figure reflects the access required and the single flow in scope. Travel inside Chișinău for a meeting that is part of the method is included. Travel you request outside Chișinău is quoted as a separate line before it is booked, and it is not incurred unless you accept that line. Payment terms are in the proposal, typically a portion to begin and the remainder when the pack is issued. No payment is taken before you accept the proposal in writing.
03 Fixed fee
Design engagement
Typical length
4 to 8 weeks
Fee basis
Fixed fee in the proposal
Services
Architecture, operating model, cadence, sequence
What it is
The design engagement covers one or more of the design services: process architecture, operating model design, decision rights and cadence, and the implementation sequence. The proposal names which of them are in the fee. A design engagement usually follows a diagnostic. It can start without one only when you already have a current-state description the practice can test in the fit conversation and accept as a base.
What is included
The documents listed under the services named in the proposal.
A working draft issued before the decision review, so the review is not the first time you see the design.
The decision review itself and a record of what you accepted, amended, or rejected.
Handover of the final pack.
Fifteen business days of written questions about the documents after they are issued.
What is not included
Building, configuring, or administering software.
Substituting for a manager, a project lead, or an analyst on your staff.
Legal, tax, audit, or certification opinions.
Running the process, the pilot, or the weekly cadence after handover.
A success fee tied to a claimed saving. The practice does not sell that contract.
How the fee is set
You receive one fixed fee for a named boundary: which flows, which services, how many interviews, and whether a sequence is included. Adding a flow during the work is a change of proposal, not a courtesy extra. The same payment pattern applies: nothing is invoiced as a commencement fee until the proposal is accepted in writing, and the acceptance is the point at which the engagement exists. Timing in the proposal is in working days and assumes you can provide the people and the cases when the schedule says you will. If access slips, the end date slips with it. That condition is written down so it does not become a surprise.
Who it is for
A leadership team ready to make operating choices, not only to receive a report. The internal owner of the eventual process should be identifiable before the sequence is written. If that person does not exist, the engagement can still design the flow, and the missing owner will be an open point rather than a role the practice occupies.
How to ask for a proposal
Send a note through the contact page. Include the company context, the flow or decision problem, the teams involved, and whether you think you need a diagnostic or a design. If you do not know, say so. The fit conversation is the place that choice is made.
You will not be asked to create an account, to attend a webinar, or to speak to a coordinator who cannot do the work. The reply comes from the practice to the email address you provide. The address of the practice, if you need it for your own records, is Strada Petru Rareș 77, MD-2005, Chișinău, Republica Moldova.
Commercial questions that are not covered here are answered on the FAQ. The legal character of the website, as distinct from a signed proposal, is in the Terms of Use and the Disclaimer.
One essential cookie remembers this choice. Analytics and advertising cookies are not used. Cookie Policy.
Cookie settings
Your choice is stored in one first-party cookie named ed_consent for 180 days. You can change it here at any time. Closing this panel without a button does not change a choice you have already saved.